Returns & Exchanges

We want you to be fully satisfied with your tech gear, which is why we offer a 30-day return policy for all Rocketbook devices in their original packaging. If your item is defective or doesn't meet your expectations, we will provide a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Return Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Device

  Securely pack the electronics in the original box with all included accessories and cables to ensure a safe transit.

• 4.
  Receive Your Refund

  After our technicians inspect the returned item, your refund will be processed to your original payment method within 5-7 business days.